In Repair

MENDING = IN REPAIR

We do not mend items belonging to other libraries.

Items should be sent to mending:

• if found on the shelf with water damage, torn binding, etc.
• if being returned with a "damaged item" slip in it already, either Benicia's (white or orange) or SNAP's (grey)

An item should NOT be sent to Mending:

• if the damage has occurred due to patron's actions. SEE: Damaged Items page in this Wiki.

Putting Items In Repair

Check in the item

If it does not trigger a hold:

• Click on the item to open the Item Record
• Click the Details tab
• In the Details screen, near the middle, is a drop-down menu for Circulation Status
• Select In Repair
• Scroll up and Save

If the item triggers a hold:

• In the Fill Hold Request box, click NO
• In the Reactivate Hold? box, click YES
• Click on the item to open the Item Record
• Click the Details tab
• In the Details screen, near the middle, is a drop-down menu for Circulation Status
• Select In Repair
• Scroll up and Save

Books need a white mending slip filled out and placed inside.

A/V items need an orange mending slip filled out and placed inside.

Put item on appropriate mending shelf.