Rules and Procedures

PROCEDURAL

A	A
Associations & Permissions	ASAP a hold
B	B
Bones	Best Practices
Blocked Cards
C	C
Cash Register	Credit Card Transaction
Checks as Payment	Card & board games - Thing Library
Checkout	Computer Passes
Closing Procedures	Claims Return
D	D
Damaged Items	Damaged Items - No Fault
E	E
Existing Patron Registration
F	F
Fax Machine	Fireplace
G	G
H	H
Holds - Extending	Holds/Requests-Types
Hotspots and Chromebooks	Headphones
I	I
In Repair	Interlibrary Loan
K	K
L	L
LINK+	Libby/Library to Go- adding add'l libraries
Lost and Paid Items	Locked History Case
Lost & Paid Refund
M	M
Mending	Missing Item
Merge Cards
N	N
New Patron Registration
O	O
Opening Procedures	Opening and Closing Doors
Onecard Student ID As Library Card
P	P
Permissions & Associations	Print Jobs Not Printing Option
Problem Box, L&F, lost cards	Public Works signage
Q	Q
R	R
Restrooms - Gender Specific Requests	Returns
S	S
Sent to Collection	Savin (Staff) Copier
State Park Passes	Scanner Instructions
SPLASH holds	Non-SPLASH Holds
T	T
Transfer Phone Calls	Transferring CSD Phones
Tree Sign Permit
U	U
Unique Collections Patrons
W	W
Water Leak Detection Kit - Thing Library
X	X
Y	Y
Z	Z

INFORMATIONAL

A	A
ADA Desk	Adjusting computer monitor's screen resolution
Art Gallery	Alarms
B	B
Bankruptcies	Bricks by Rose Garden
Building related Emergencies
C	C
Cell Phone Service Carriers	Customer Service Desk Shelves
Checkout Limits	Chromebooks and Hotspots
Collections (Sent to)	Credit Card Phone Transactions
Contents of Time Capsule	Courtesy Returns
D	D
Donation of money	Discover & Go
E	E
Emergencies - Building related
F	F
Feminine Products	Fines
FLSA	Friends of Benicia Library
G	G
H	H
Hold Requirements	Hold Statuses
Hold Harmless Form
I	I
Items In Transit Too Long
K	K
Keys
L	L
Library Card Applications	Library Digital Card
Link+ Polaris defns	Literacy and ESL Programs
M	M
Master Fee Schedule	Meeting Rooms
N	N
Newspapers	Notifications
O	O
P	P
Patron Collection Complaint Form	Phones
Police or Fire Reports	Print Management System
Press Conference - Setup	Proctoring Exams
Public Copier
Q	Q
R	R
Renewing Library Cards	Replacing Damaged Items
Resources in Solano County
S	S
Scooter	Social Services
Supplies
T	T
Thing Library Locations
U	U
Userful
W	W
Word Processing Computer
X	X
Y	Y
Z	Z
Zip Books

Page Tags

Merge Cards

fmartinezcoyne 16 Aug 2023 02:26

Only need to Merge Cards if a patron is using Overdrive/Libby and something is on hold or checked out.
IF a patron has a Solano card, Benicia cannot merge their cards because Solano is no longer sharing Overdrive with Benicia and St. Helena. They can just start using their new card.

If patron DOES have Overdrive\Libby items checked out or on hold, collect their card numbers.
Also, have them log into Overdrive with their new card when they get home. They will not see their items yet, but Overdrive will then see both cards and merge them.